Returns & Exchanges

At Monkstory, we want you to be completely satisfied with your sustainable fashion choices, offering a seamless 7-day return and exchange policy for all unworn items. We ensure a hassle-free process to help you find the perfect fit and style for your wardrobe.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal and enter your order ID along with your email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure the products are in their original condition with all tags intact; our team will review your request within 24-48 hours.

• 3.
  Reverse Pickup

  Once approved, a courier partner will be assigned to collect the package from your doorstep at a convenient time.

• 4.
  Refund or Exchange

  After the item reaches our warehouse and passes quality checks, we will process your refund to the original payment method or ship your replacement.